Hintz is Bellin Health’s Employee Pride Winner

03/24/2009

Registered nurse will be honored during ceremony at Kalahari Resort

GREEN BAY – Lindsay Hintz, a registered nurse at the Bush Orthopedic Center at Bellin Hospital, is Bellin’s winning pick for the 2009 Wisconsin Health Care Employee Pride Program.

Hintz was notified of the honor on Friday, March 20. She will attend a reception and dinner event on Thursday, May 7, at the Kalahari Resort and Convention Center in Wisconsin Dells.

The Employee Pride Program – a Wisconsin Hospital Association event – annually encourages health care employees statewide to submit their personal stories detailing the pride and caring they bring to their work.

Hintz’s entry embodied that pride, but her actions speak volumes, said Jayne Schoen, a team facilitator in the Bush Orthopedic Center.

“This honor absolutely exemplifies her,” Schoen said. “She’s such a hard worker. She constantly makes sure everyone’s needs are met – the teaching for staff, patient needs, doctors’ needs, she does it all. You can’t stop her. The Energizer Bunny comes to mind. She’s always pitching in, helping out, staying late. She’s an amazing person and very deserving of this honor.”

The following is Lindsay Hintz’s Employee Pride Program submission:

“I knew unwaveringly from the age of three that I wanted to be a nurse. I don’t know if it is because as a preemie, not expected to live, my mother always spoke with the highest regard for her unsung heroes – all the doctors and nurses that saved me. Or quite possibly it was always a piece of my heart. I am not sure of the answer or even if there is one, but this is what I can tell you.

“My senior year of nursing school, I applied for a nurse tech position at Bush Orthopedics at Bellin. I thought I would stay through graduation then move on. That was more than five years ago. I haven’t looked back.

“I am currently in a team facilitator role on the unit. I do miss the close patient contact that primary care nursing provides, but now I’m in a position to teach, mentor, support and encourage staff. I have come to understand that by doing these things in my team facilitator role, I am helping the staff members give the best care to their patients. I feel one of the most powerful statements said by nurses to their patients is, “I am going to be taking care of you today.” That statement alone provides such reassurance. Although being in my team facilitator role I am not able to say that to patients, I am able to take that statement and make it the nurse’s own. I am there to nurture staff members and give them the opportunity to understand the importance of their role in their patients’ care and help them feel empowered.

“So as I sit here writing, trying to figure out what exactly to say, to come up with an inspiring message, or even to put into words what I do all day, I realized I already told you the most important part – helping staff feel empowered. By doing that, it helps them give the best care to their patients. I am still trying to put into words the more operational part of my job.

“I guess the best way to describe it is that my role is much like that of a coach. Like a coach I organize the day-to-day operations of the unit, bandage a few wounds for patients, staff and doctors, too (don’t tell them I said that), give some words of encouragement and even give a few pats on the shoulder. That part is also important, but reassurance and empowerment go much further.

“So this truly is a far cry from what I thought nursing was all about, but I can tell you that when I go home for the night, I leave with feelings of satisfaction and a job well done. I have been given a gift, knowing I made a difference in either one of the patients or staff’s lives. Doing that only comes from the heart.”