Bellin Health Video Visit Instructions

Through MyBellinHealth with Computer

To conduct a video visit from home on your computer you will need:

  1. An active MyBellinHealth account. If you do not have an account, or have forgotten your user id or password, please call (888) 899-9114, available 24 hours/7 days a week, prior to your video visit appointment.
  2. Computer with internet access, web cam, and a microphone.
  3. To review our tips and tricks for video visits resource document

It is important that you test your equipment and the ability to connect to the video visit 15 minutes before your scheduled visit. You may need to download the Video plug-in during the testing phase. Please review our step-by-step instructions.

To schedule your video visit via computer:

  1. Log into your MyBellinHealth account.
  2. Select the Visits tab and then select Schedule an Appointment from the drop-down menu.
  3. Select Video Visit from the options
  4. Follow instructions to schedule your Video Visit

Through MyBellinHealth with iPhone
To conduct a video visit using an iPhone with MyChart app downloaded:

An active MyBellinHealth account. If you do not have an account or have forgotten your user id or password, please call (888) 899-9114, available 24 hours/7 days a week, prior to your video visit appointment

Download the MyChart or Bellin Health app onto your iPhone:

  1. Go to the App Store on your phone and search for MyChart
  2. Download the MyChart or Bellin Health app.
  3. Once the app is downloaded, open the MyChart or Bellin Health app
  4. Under Select a Healthcare Provider, select Wisconsin or Michigan, then select MyBellinHealth
  5. Once you have this set up on your phone, the next time you open the app the MyBellinHealth account will always display
  6. Login using your MyBellinHealth Credentials

PDF Resource: Step-by-Step Instruction for video visits on MyChart App using a smartphone or tablet

To schedule your video visit via iPhone:

  1. Click on your MyChart or Bellin Health mobile app and log in
  2. Select the Visits icon
  3. Select Schedule an Appointment (green bar)
  4. Select Video Visit
  5. Follow instructions to schedule your video visit. You will need to scroll down to indicate the reason for your visit and acknowledge and accept various terms and policies. Click the grey “continue bar” at the bottom of the screen when you have completed the required information

Through MyBellinHealth with Android
To conduct a video visit via your Android you will need the following:

  1. An active MyBellinHealth account. If you do not have an account or have forgotten your user id or password, please call (888) 899-9114, available 24 hours/7 days a week, prior to your video visit appointment.
  2. Android with MyChart or Bellin Health app downloaded. To download the MyChart or Bellin Health app:
    1. Go to the Play Store on your phone and search for MyChart or Bellin Health.
    2. Download the MyChart or Bellin Health app.
    3. Once the app is downloaded, open the MyChart or Bellin Health app.
    4. Under the Select a Healthcare Provider, select Wisconsin or Michigan, then select MyBellinHealth.
    5. Once you have set this up on your phone, the next time you open the app the MyBellinHealth account will always display.
    6. Login using your MyBellinHealth login credentials.

PDF Resource: Step-by-Step Instruction for video visits on MyChart App using a smartphone or tablet

To schedule your video visit via iPhone:

  1. Click on your MyChart or Bellin Health mobile app and log in
  2. Select the Visits icon
  3. Select Schedule an Appointment (green bar)
  4. Select Video Visit
  5. Follow instructions to schedule your video visit. 

** For questions regarding MyBellinHealth, please call our MyBellinHealth Help Desk available 24/7 at 888-899-9114

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