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Referral Specialist - TeleHealth (1511HB)

Posted:  Mon, October 23, 2017

Department:  Telehealth

Location:  2020 S. Webster Ave, Green Bay, WI 54301

Schedule:  Part time (20 hours/week) Days/PM's, (varies 5:30 am - 1030 pm), every other weekend.

Performs quality incoming and outbound call processing in Bellin’s medical call center. Schedules appointments for BMG, BSG and Employer Clinic Patients. Documents caller demographics and other non-medical information into computer software. Maintains confidentiality of both caller information and protected software. Assists callers in navigating Bellin Health System, process physician referral requests, serves as a resource to Bellin Services, and promotes Bellin Health and its partners.

High school diploma and additional post-secondary classes in medical terminology and health care business preferred.

Medical clinic, hospital, or nursing home experience and medical terminology preferred. Excellent customer service, communication, keyboarding, and telephone etiquette skills.

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