Frequently Asked Questions about Urgent Care Clinic Services

What is Urgent Care?

Urgent Care offers treatment injuries and illnesses that strike at inconvenient times. That could be after hours or when you are unable to get an appointment with your primary care provider. Urgent Care is like an extension of your doctor’s office for treatments that don’t require an emergency room visit.

What can Urgent Care do for me?

Urgent Care treats a variety of illnesses and injuries: from colds, flu, and cuts to fractures and sprains. We provide immunizations, EKGs, and X-rays and can administer IV fluids and labs. Urgent Care also offers occupational health services including offering DOT exams and treating workplace injuries.

Should I go to Urgent Care, or do I need the ER?

In some cases, for the sake of your health, there is no substitute for an emergency department. Get to your local ER if you suspect you are dealing with any of these conditions:

  • Heart attack or chest pain
  • Stroke
  • Pregnancy related conditions including abdominal pain or vaginal bleeding
  • Loss of consciousness
  • Serious head, neck or back injury
  • Excessive bleeding

Do I need an appointment for Urgent Care?

While you do not need an appointment for urgent care, you can make one. If you wish to do so, schedule an appointment through your MyChart account, by visiting our webpage and clicking on the Online Scheduling button, or by calling Urgent Care at 433-6000.

How long do I have to wait at Urgent Care?

Urgent Care usually offers quick care. Most patients wait less than 15 minutes at Urgent Care. By comparison, an emergency room wait can exceed 2 hours. Wait times at Urgent Care will vary.

Can Urgent Care prescribe medications?

Urgent Care is able to prescribe medications – from antibiotics to pain medications and everything in-between. However, Urgent Care will not provide long term pain management or manage medications prescribed by your primary care provider.

Who will treat me in Urgent Care?

Urgent Care staff includes board certified physicians, nurse practitioners, and a variety of nursing staff. You may also receive care from our x-ray technologists and lab technicians.

How much does Urgent Care cost?

The cost of your Urgent Care visit is the same as if you were to visit your primary care provider, which makes Urgent Care much more affordable than an Emergency Room visit.